☀️ No Refunds
(Unless your Pre Order Item goes on Back Order or Becomes Sold Out, this rarely ever happens with us, most our Women's Pre Order Items are on their way before we even offer them to prevent this from happening.)
☀️ Invoice Must Be Paid Within One Hour (Unless noted differently on post)
☀️ We strive to ship out items within 24-48 hours during the week.
☀️ We have been very lenient in the past, but no longer extend invoice time. Please do not order an item without being prepared to pay within the hour.
☀️ If our LIVE is at night and you have not received your invoice by 10 PM, we will finish sending them over night and you have until 10 AM the following morning to pay. (so get those zzzz's, lol)
☀️ With our system we know when you have received and viewed your invoice. We appreciate your prompt payments.
☀️ If you reach the maximum of cancelled invoices (three) due to non payment, you will be removed from our Pre Order member page and will have to pay up front with your card information via phone call or secure message immediately for future purchases.
☀️ We are a small business and treat everyone with the upmost respect and courteous. We are very understanding when it comes to cancelled orders, etc. If you cannot complete a transaction, please just tell us and we will be glad to cancel your order without it going against your future purchase status.
☀️ We DO NOT accept checks.
☀️ We MUST have your email address to send invoices. Please message us or comment with your email address when claiming items if you have not purchased online with us before or your email address has changed since you last did.
☀️We cannot HOLD items. Our inventory is linked to our website, keep watching the website and purchase when you are ready if the item is available. If the item is not on the website and is available in store, message us when you are ready to pay within the hour. We will be glad to get your item ready at that time.
☀️Returns must be made within 7 days of purchase, no exception. We do not accept returns on seasonal themed items within three days of that holiday or at all after that holiday even if its within the 7 day mark. (Example: Christmas themed items right before or right after the Holiday) You must have your receipt or proof of invoice payment ready when returning. We reserve the right to not accept a return within the 7 day mark if the item is in poor shape, has been washed, tags torn, has stains or odor. If your item is accepted for return you can use it towards another in stock item or get store credit.
☀️Store Credit cannot be used on Pre Orders, they must be used in store.
☀️If you need to return an item that has been shipped to you, you must pay for return shipping, unfortunately USPS will not refund us, therefore we cannot refund you. We hope you understand. All products purchased from the site are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Glitz N Glam. Title to products purchased on the site or on Facebook, as well as the risk of loss for such products, pass to you when Glitz N Glam delivers these items to the carrier.
Please note that we do not process or ship orders Saturdays and Sundays. We process and ship all orders Monday through Friday. Orders are processed in the order in which they are received. We ship daily and make it our goal to get you your merchandise as soon as possible. During holidays and weekends please allow 3 -5 business day for your order to be fulfilled.
☀️Absolutely no returns on final sale items.
☀️ We rarely have any issues with the above and 95% of our fans pay promptly when they claim items. We seriously have the #bestfansever and we truly believe how you treat others and love one another as God loves us all is the reason most our transactions go smoothly.
☀️We have amazing customers who continue to support us and have been fans since the beginning. Longevity in small business, especially retail is something to be so proud of, and we are!
☀️Thank you to everyone who has helped us grow! We appreciate all your prayers, laughter, messages of encouragement and love, and heck we just love you stopping by to see and talk to us, regardless of a purchase! Our customers have turned into our friends, and we treat friends and strangers like they are family! So thank you for being a part of our family!
💓Thank you for supporting our dream and God's promise with us! 💓